Privacy Policy

Politique de confidentialité

DONNÉES PERSONNELLES – RGPD – AVIS DE CONFIDENTIALITÉS
Cette page explique comment les données à caractère personnel (« Données ») que vous avez fournies par l’intermédiaire de ce site web et qui ont été collectées par Arôme (« nous », « notre ») seront traitées conformément aux lois et règlements applicables. Nous nous engageons à protéger et à respecter votre vie privée.
  1. HOW DO WE OBTAIN YOUR DATA?
    The Data we may collect, process, and record includes the following:
    • Data you have provided to us to receive a specific service or within the scope of our business relationship (such as your contact details, professional data, financial, or technical information);
    • Data related to your browsing on our website or Data resulting from your interaction with our website;
    • Cookies
    Generally, this Data is collected directly from you, but in some cases, we may collect Data about you from a third party or from public documents. In such cases, we protect Data obtained from these third parties in accordance with the practices described in this privacy notice.
  2. HOW DO WE USE YOUR DATA?
    The collected Data may be processed by us for the following purposes:
  3. To answer all your questions by providing you with information regarding our products, services, offers, or our commercial network;
  4. To establish, maintain, and develop our relationship with you;
  5. Subject to your consent, to enable us to send you our newsletters, commercial communications, and advertisements about our products and services or to conduct market research. All these operations may be carried out on paper documents or by automated or electronic means, including by mail or email, by telephone (e.g., automated phone calls, SMS, MMS, fax), and any other means (e.g., websites, mobile applications): “MARKETING ACTIVITIES”;
  6. Subject to your consent, to enable us to communicate your data to companies affiliated with Arôme and to our partners. These partners will process your data for the purpose of sending you their commercial communications and advertisements for their products and services or for conducting market research: “THIRD-PARTY MARKETING”;
    The lawfulness of the processing referred to in points (i) and (ii) above is based on the legal grounds relating to the performance of the contract and the pursuit of our legitimate interests, and those referred to in points (iii) and (iv) on the consent you have provided to us. To this end, we specify that you are free to withdraw your consent at any time. Your Data may be processed electronically in our IT systems, or manually, on paper. Your Data will be processed lawfully, fairly, and transparently and stored for their entire retention period, so that their security and confidentiality are ensured in accordance with applicable laws and regulations.
  7. CONSEQUENCES OF FAILURE TO PROVIDE DATA
    Providing your Data is never mandatory. However, if you fail to transmit Data necessary for the provision of a service or product, we cannot guarantee that we will be able to provide you with the required service or product or ensure the quality of the provision of that service or product. Conversely, if you fail to provide optional Data, you will still be able to access the service or receive the said product.
  8. HOW DO WE SHARE YOUR DATA?
    We are providers of communication and marketing solutions. Your Data may be shared and communicated to our partners, trusted third parties, our service providers, and our business partners, based within and outside the European Union, insofar as they are subject to appropriate contractual obligations and can only use them for the purposes mentioned above.
    Your Data may also be communicated to third parties when required by law, to ensure and preserve our security and that of Arôme, to protect our rights or interests or those of Arôme, to respond to any injunction from public authorities, or to assert our rights before judicial authorities.
  9. HOW DO WE TRANSFER YOUR DATA?
    To carry out certain operations related to the Data processing indicated above, we may transfer your Data to countries located outside the European Economic Area (EEA), including the storage of this Data in digital or physical databases managed by companies acting on our behalf. The management of these databases and the processing of Data are limited to the sole purposes of processing and are carried out in accordance with applicable data protection laws and regulations.
    If your Data is transferred outside the EEA, we will implement all appropriate contractual measures to ensure adequate protection of your Data, including agreements based on the standard contractual clauses for data protection adopted by the European Commission applicable to the transfer of personal data outside the EEA.
  10. RETENTION OF YOUR DATA
    We retain your Data in our systems and archives for as long as necessary to pursue the purposes described in this Privacy Notice, taking into account, where applicable, legal and contractual requirements.
    When your Data is no longer necessary for the purposes for which it was processed, it is erased or stored in a form that no longer allows you to be identified, provided that we are not legally obliged or authorized to retain such Data. We may also continue to store Data for an extended period if this proves necessary for the protection of our interests in the event of our liability being questioned regarding the provision of services or products or the processing of Data. Data processed for marketing and profiling purposes will be retained until you withdraw your consent and, in any event, in compliance with the aforementioned principles and the guidelines provided by the competent Personal Data Protection Authorities.
  11. DATA CONTROLLER
    Sud Expertise, whose registered office is located at 8 bis Bd Saint-Michel, 84000 Avignon, is the Data Controller for the Data it collects, processes, and records within the framework of this Privacy Notice. The DPO is Jérôme Liffran, phone: 04 90 87 05 50
  12. YOUR RIGHTS REGARDING YOUR DATA
    You may exercise your rights as defined by applicable laws and regulations, including:
    • Right of access: the right to obtain from the Data Controller confirmation as to whether or not your Data is being processed, and, where it is, to request access to your Data.
    • Right to rectification: the right to obtain from the Data Controller the rectification of Data that you consider inaccurate or incomplete, including by providing a supplementary statement.
    • Right to erasure: the right to obtain from the Data Controller the erasure of your Data without undue delay, when the request is made in accordance with applicable laws and regulations.
    • Right to object: the right to object at any time to the processing of your Data, unless the Data Controller demonstrates compelling legitimate grounds for the processing which override this right.
    • Right to restriction of processing: the right to obtain from the Data Controller a restriction on processing activities when the accuracy of the Data is contested, and for a period enabling the Data Controller to verify the accuracy of the Data.
    • Right to data portability: the right to receive the Data you have provided to the Data Controller in a structured, commonly used, and machine-readable format. You also have the right to transmit this Data to another data controller without hindrance from us when the processing is based on consent or a contract, and carried out by automated means.
    • Right to lodge a complaint: without prejudice to any administrative or judicial remedy, if you believe that the processing of your Data has been carried out unlawfully or not in accordance with current laws and regulations, you have the right to lodge a complaint with the supervisory authority of the Member State in which you habitually reside or work, or of the Member State where an infringement has occurred.
    You can exercise the aforementioned rights by contacting us as follows:
    • By writing an email to contact@liffran.com; in such a case
    If you send us a request, we reserve the right to ask you for additional information to enable us to verify your identity and contact you if necessary. This information, as well as other Data we already hold, will then be processed to respond to your request, in accordance with applicable law. If necessary, certain information may be transmitted to external data processing companies to respond to your request. Your Data will be processed for the time necessary to evaluate and manage your request, then stored for a sufficiently long period to allow us to demonstrate that the request has been handled correctly and in a timely manner.
  13. UPDATES TO THIS PRIVACY NOTICE
    This Privacy Notice was updated in May 2021. We reserve the right to regularly modify or update this Privacy Notice to reflect changes in legal requirements or our processing activities. We will publish any updates on this website, which will take effect upon publication. We encourage you to regularly consult this Privacy Notice to understand how we process your data.